Terms And Conditions

Terms and Conditions

Last Updated: 18/02/25

Welcome to Elite Digital Web Development. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

1. Definitions

  • “We,” “Us,” “Our” refers to Elite Digital Web Development.

  • “Client,” “You,” “Your” refers to the individual or business engaging our services.

  • “Services” refers to web development, design, SEO, digital marketing, and related services provided by us.

2. Acceptance of Terms

By engaging with our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

3. Scope of Services

We provide web development, SEO, digital marketing, and related services as agreed upon in a written proposal, email confirmation, or signed contract. Any additional services requested outside the agreed scope may incur extra charges.

4. Project Timelines & Delivery

  • All project timelines are estimates and may be subject to changes based on project complexity, client response times, or unforeseen circumstances.

  • Timely client feedback and provision of materials are required to meet deadlines.

5. Payments & Pricing

  • All prices are quoted in AUD (Australian Dollars) and include GST (Goods and Services Tax).

  • A deposit may be required before work commences. The final payment is due upon project completion before the website or final deliverable is launched.

  • Late payments may incur additional fees or service suspension.

  • If the website is hosted on our hosting domain, the client must either:

    • Make an ongoing monthly payment for hosting services; or

    • Pay one year in advance before the website is hosted.

  • Any third-party plugins or software required for the project may be subject to ongoing payment or an upfront fee, as outlined in the initial proposal or agreed upon throughout the project.

6. Refunds & Cancellations

  • Deposits are generally non-refundable unless otherwise agreed.

  • If a project is cancelled by the client before completion, fees for work already completed will be deducted, and any remaining balance may be refunded at our discretion.

  • If we are unable to complete a project due to unforeseen circumstances on our end, we will issue a partial or full refund, depending on the work completed.

7. Intellectual Property

  • Upon full payment, the client owns the final website and design elements, except for third-party software, plugins, or licensed stock images.

  • We reserve the right to showcase completed projects in our portfolio unless agreed otherwise.

8. Client Responsibilities

  • You must provide accurate and timely information, including content, images, and branding materials.

  • You are responsible for reviewing and approving the final work before launch.

9. Third-Party Services & Plugins

  • We may use third-party services (e.g., hosting providers, payment gateways, SEO tools). We are not responsible for their performance, updates, or outages.

  • Any licenses required for third-party plugins or software are the client’s responsibility, unless otherwise stated. Ongoing payments or upfront fees for plugins will be specified in the proposal or throughout the project as required.

10. Limitation of Liability

  • We strive to deliver high-quality services, but we do not guarantee specific results, rankings, or outcomes from SEO, marketing, or web development efforts.

  • We are not liable for downtime, security breaches, data loss, or financial loss resulting from the use of our services.

  • You agree to indemnify us against any claims arising from the use of your website or our services.

11. Revisions & Modifications

  • Revisions are included as specified in the project agreement. Additional revisions or major changes outside the agreed scope may incur extra charges.

12. Termination of Services

  • We reserve the right to terminate services if a client breaches these terms, engages in unlawful activity, or fails to make required payments.

  • Clients may terminate services with written notice, subject to applicable fees.

13. Privacy & Confidentiality

  • We respect your privacy and handle your data per Australian privacy laws.

  • We will not share, sell, or distribute your information without consent, except where required by law.

14. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved through mediation before legal proceedings.

15. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the new terms.

Need Assistance?

If you have any questions about these Terms and Conditions, please contact us at contact@elite-digital.com.au