Straight answers about how we work with Maropost / Neto and WordPress stores for Australian retailers. If your question isn’t here, get in touch and we’ll answer it directly.
Frequently asked questions
Do you work specifically with Maropost / Neto stores?
Yes. Maropost / Neto (Maropost Commerce Cloud) is our specialty. We build, fix and run Neto stores for Australian retailers, across product and category pages, campaigns, product feeds, checkout, freight, tracking and integrations.
Where in Australia do you work?
Australia-wide. All of the work is done remotely, so your location makes no difference to how we scope, build, test or support your store.
Do you offer ongoing support, or just one-off jobs?
Both. Many retailers move to an ongoing retainer so updates and fixes are handled without re-briefing each time, but we also take on clearly-scoped one-off projects.
Can you make changes without breaking checkout or freight?
Yes, and that care is the point. We scope what a change can affect, implement it safely, and test before it goes live, so pages, checkout, freight and integrations keep working.
Do you do SEO strategy or audits?
No. We are the implementation partner, not a strategy or audit shop. We take the recommendations your SEO agency has produced and implement them exactly as specified. If you need the strategy or audit done first, our partner SEOzo can help and we'll connect you.
Can you implement recommendations from my SEO agency?
Yes. We take your SEO partner's audit and implement it on your store, template changes, metadata at scale, redirects and structured data, then QA everything before it ships. We do this on Neto, WordPress or any other CMS.
Do you build WordPress websites too?
Yes. Alongside our Maropost / Neto specialty we build and support WordPress sites for Australian businesses, new pages and landing pages, forms, content changes, fixes and ongoing maintenance.
Can you help me decide between staying on Neto and migrating to Shopify?
Yes, as a neutral advisor. We help you weigh staying and optimising against migrating, honestly and without a stake in either answer, then execute whichever path you choose.
Can you fix a Google Merchant Center suspension or feed problems?
Yes. We diagnose and fix the product-data issues behind Merchant Center suspensions and Google Shopping problems, feed errors, wrong or missing identifiers, and products not showing, so both Shopping and organic improve.
How much does it cost?
It depends on scope. We work to a clear, fixed scope per project or a simple monthly retainer for ongoing work, with no hidden fees. Send us the task or your SEO audit and we'll scope it and give you a straight answer.
How do we get started?
Send us the task, the problem, or your existing audit through our contact page. We'll scope the work, tell you what it involves, and get moving once you're happy, with no lengthy sales process.
Do you do the work yourselves, or outsource it?
We do the work. Elite Digital is a hands-on implementation team (a division of L&Z Digital Pty Ltd) that scopes, builds, tests and ships the work directly.