Frequently asked questions

Yes. Maropost Neto (Maropost Commerce Cloud) is our specialty. We build, fix and run Neto stores for Australian retailers, across product and category pages, campaigns, product feeds, checkout, freight, tracking and integrations.

We are based in Brisbane and support retailers Australia-wide. Nearly all of the work is done remotely, so your location makes no difference to how we scope, build, test or support your store. If you are in South East Queensland and would rather talk something through in person, that is easy to arrange.

Both. We take on clearly scoped one-off projects, and after a first job together we offer a monthly retainer with the hours set up front, so you're not re-briefing us each time.

Yes, and that care is the point. We scope what a change can affect, implement it safely, and test before it goes live, so pages, checkout, freight and integrations keep working.

Yes. Our team handles ecommerce SEO strategy, audits and implementation. In our ecommerce SEO audit, we check every URL your store sends to Google against what you sell, then rank each problem by priority and effort. The fixes, such as redirects for discontinued products, are the next stage, priced once you've seen the findings. We also fix product structured data, as a separate job. You don't need an SEO agency to work with us.

Yes. We take your SEO partner's audit and implement it on your store, template changes, metadata at scale, redirects and structured data, then QA everything before it ships. We do this on Neto, WordPress or any other CMS.

Yes. Alongside our Maropost Neto specialty we build and support WordPress sites for Australian businesses, new pages and landing pages, forms, content changes, fixes and ongoing maintenance.

Yes, as a neutral advisor. We help you weigh staying and optimising against migrating, honestly and without a stake in either answer, then execute whichever path you choose.

Yes. We diagnose and fix the product-data issues behind Merchant Center suspensions and Google Shopping problems, feed errors, wrong or missing identifiers, and products not showing. Approving products and lifting a suspension are Google's decisions, so we don't promise either.

It depends on the work, and we scope it before we quote. Start with the free store check: we look at your store, tell you what we actually found, and only then put a number on fixing it. Everything is agreed in writing before anything begins, or run on a simple monthly retainer, with no hidden fees.

Send us the task, the problem, or your existing audit through our contact page. We'll scope the work, tell you what it involves, and get moving once you're happy, with no lengthy sales process.

We do the work. Our team leads every job: we diagnose the problem, set the priorities and check the result on the live store. We make the changes ourselves, or brief your developer in writing and review their work. Elite Digital is a brand of L&Z Digital Pty Ltd.